Trust and safety

The commitments

• No listing claims we cannot check against a public source.
• No unlabelled paid placement, anywhere.
• No invented reviews or testimonials.
• No agency submitting applications before it is verified.
• No student data visible to anyone outside the file it belongs to.

What we act on

We suspend accounts and remove listings for:

• forged or altered documents;
• impersonating an institution, an agency or a student;
• soliciting payment outside the platform, or to bank details that do not match the institution’s published ones;
• guaranteeing admission, a visa or an outcome;
• hiding a commission relationship from a student.

Warning signs worth knowing

• Anyone guaranteeing you a place or a visa. Nobody can.
• Payment details that arrive in a message and differ from the institution’s published ones.
• Pressure to pay today for a deadline you cannot verify.
• A request for your password or a one-time code. We will never ask.
• An adviser who discourages you from contacting the institution directly.

Report something

Email support@admission.ly, open a ticket from your portal, or use the contact form. Include the page or application reference and what you saw. For a security vulnerability, use the security route instead.